Field Service Technician – Industrial Separation Equipment
Location: Madison, WI (Field‑Based, Travel Required) Job Type: Full‑Time | Hourly (Non‑Exempt) Pay: First‑Year Earnings Potential $68,000–$72,000
About Separators, Inc. Separators, Inc. is North America’s leading independent service provider specializing in the repair, service, and remanufacturing of industrial centrifuge equipment (Alfa Laval, Tetra Pak, GEA). We support food and dairy manufacturers by keeping their critical production equipment running safely and efficiently. We are a service‑first company that invests in our people, values teamwork, and does the job the right way.
Job Summary
We are seeking a Field Service Technician to support industrial centrifuge equipment at customer facilities, primarily in the dairy and food processing industries. This is a hands‑on, mechanical, customer‑facing role with extensive travel and strong growth opportunities.
No centrifuge experience required. Technicians with strong mechanical aptitude and transferable field or industrial skills are encouraged to apply.
Key Responsibilities Perform scheduled maintenance, diagnostics, and repairs on industrial centrifuges Troubleshoot mechanical and process‑related issues Provide onsite technical support and customer training Ensure all work is completed safely and according to customer and company standards Communicate job status, parts needs, and recommendations to customers Complete accurate service reports and documentation Follow up with customers after service to confirm proper operation Participate in rotating after‑hours and weekend service support Travel to customer sites across the Midwest
Ideal Backgrounds (Transferable Skills Welcome) This role may be a great fit if you have experience in: Industrial or plant maintenance Field service (any industry) Mechanical repair, rotating equipment, pumps, motors, or conveyors HVAC, manufacturing, or food & beverage environments Technical trades or military experience
Requirements & Qualifications Required High school diploma or GED Strong mechanical aptitude and hand‑tool experience Ability to troubleshoot and solve problems independently Strong customer service and communication skills Basic computer skills (reports, email, documentation) Ability to travel up to ~75% Availability for scheduled weekend and after‑hours rotation Preferred Trade school or technical training Experience in industrial or manufacturing environments
Physical Requirements Ability to lift and carry 50+ lbs routinely Ability to stand, walk, kneel, crawl, and work in confined or industrial spaces Ability to work extended shifts when required Ability to travel, drive, and safely perform physical job duties at customer sites Ability to wear required PPE (safety glasses, steel‑toe boots, etc.)
Schedule & Travel Expectations Typically onsite 1–5 days at a time Occasionally onsite up to 8 days for limited projects Regularly scheduled 1–2 weekends per month Rarely 3 weekends/month (discussed in advance) Employees may decline a 4th weekend if ever requested
Compensation & Benefits Competitive hourly pay with overtime and travel time Health insurance with HSA option Dental and vision insurance 401(k) with employer match Paid vacation, sick time, and holidays Life and disability insurance Employee Assistance Program (EAP) Wellness program
Why Work at Separators? Hands‑on, meaningful technical work Strong training and career development Supportive, team‑focused culture Stable company supporting critical industries
Based in Madison, WI